Shipping policy
Last Updated: April 7, 2026
This Shipping Policy describes how orders are processed, dispatched, and delivered. By placing an order through our website, you agree to the terms outlined below.
1. Order Processing
• Orders are generally prepared within 1–3 business days
• Orders placed on weekends or U.S. public holidays are processed on the next business day
• Once your order has been shipped, you will receive a confirmation email with tracking information
After an order has been dispatched, it cannot be modified or canceled.
2. Delivery Estimates
Estimated delivery times after shipment:
• United States: 2–6 business days
• International: 7–14 business days
Please note that these timeframes are estimates and may vary due to factors beyond our control, including:
• Carrier delays
• Periods of high demand
• Weather conditions
• Customs clearance procedures
3. Shipping Costs
Shipping fees are calculated at checkout and may vary depending on:
• Delivery destination
• Package size and weight
• Selected shipping method
From time to time, free shipping promotions may be offered and will be automatically applied when the applicable conditions are met.
4. Duties and Taxes
For international orders, additional charges may apply, including:
• Import duties
• Customs processing fees
• Local taxes
These charges are determined by the destination country and are the responsibility of the customer.
5. Remote Delivery Locations
Some delivery addresses may be classified as remote or extended service areas by shipping carriers.
If applicable, additional charges will be displayed at checkout after entering the full address, even if a free shipping promotion is active.
6. Accuracy of Shipping Information
Customers are responsible for providing complete and accurate shipping details at checkout.
If a package is returned due to incorrect or incomplete information:
• Additional shipping fees may be required for reshipment
• Address verification may be requested
We are not responsible for delivery issues caused by incorrect information provided by the customer.
7. Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact us within 5 business days of the expected delivery date.
When contacting us, include:
• Order number
• Tracking number
• Photos (if applicable)
Each case will be reviewed individually. Depending on the situation, we may offer:
• A replacement shipment
• Store credit
• Another appropriate resolution
8. Contact Information
For any shipping-related inquiries:
📩 lucianomachadodcs@outlook.com
DEWBERRY IT ANALYTICS LLC
825 Eastern Bypass
Richmond, KY 40475
United States